QMS Magicolor WX Guia do Utilizador descarregar pdf (Página 186)

Miscellaneous

Problems

QMS magicolor WX User's Guide7-2

Miscellaneous Problems

If you have just installed your printer and are having problems, be

sure you have correctly followed the procedures explained in chapter

1, “Setup.”

Then, check the following:

1 Is there a status message in the control panel window?

If yes, go to question 2.

If not, check the following:

n Is the power cord plugged into both the power outlet and

the printer?

n Are both power switches on?

n Is the power outlet working?

n Does the line voltage from the power outlet match the

printer's power requirements? See appendix B, “Techni-

cal Specifications.”

2 Is the printer receiving data from the computer? Try printing

a Microsoft test page (from the Start menu choose Settings

and then Printers, select the printer and from the File menu

choose Properties, and then on the General tab choose the

Print Test Page button). If the Data LED starts blinking, the

printer is receiving the data.

If not, check the following:

n Are the interface cables securely fastened?

n Is the printer on line? The Online LED should be lit.

n Is your application set up correctly for printing? Are the

communication parameters the same as those on your

host and printer?

n If you still cannot identify the problem, contact your QMS

vendor.

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QMS Magicolor WX Guia do Utilizador Página 186